I have never received such poor customer service! The cashier, Lissa, started the transaction with a very snarky attitude. First, I went to run my discount card (because the pumps haven't accepted it since I got it) & she told me that there was no option on her screen to run it. I told her that the card reader showed that it was processing......as if it hadn't finished a transaction before that. She yelled at me & stated again that her screen didn't give the option of running the discount card. I had to repeat myself at least 3 times before she would keep her mouth shut to even hear what I said. I finally had to tell her (loudly) that I didn't care about what was on her screen at the moment because the card reader was processing, which would also explain why it didn't the option to run my discount card.. I also made the comment that she had a bad attitude, I've spent many years in sales & would have never dared talk to someone like that. How she still has the job there is beyond me. I know they are very short staffed, but, they have been for quite some time. I also know people who have quit there because of the way they were treated. If I had to work with someone like that, I'd quit too. I'm surprised it's still open.
Have to walk up hill to pay for gas and was really slippery, but service is good people are friendly!!!
Wagner Ashland Shell Llc is a US Gas Station based in Ashland, Wisconsin. Wagner Ashland Shell Llc is located at 810 Lake Shore Dr W, Ashland, WI 54806, USA.
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